6. Payment Policy
Payment Policy
At Melly Melbourne, we believe shopping should be simple, convenient and secure from start to finish.
This Payment Policy explains the payment methods available, how payments are processed and what to expect when placing an order through mellymelbourne.com.
Accepted Payment Methods
We offer a range of convenient payment options to make your shopping experience as straightforward as possible.
Depending on availability at checkout, these may include:
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Visa
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Mastercard
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American Express
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Apple Pay
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Google Pay
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Shop Pay
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Other secure payment methods displayed at checkout
All available payment options will be clearly shown before you complete your purchase.
Safe & Secure Checkout
Your payment security is important to us.
Payments are processed through secure payment providers using appropriate security measures to help protect your transaction information.
Melly Melbourne does not directly store your complete credit or debit card details.
Payment Authorisation
By placing an order, you confirm that you are authorised to use your selected payment method.
Payment must be successfully authorised before your order can be confirmed and processed.
If your payment is declined or cannot be completed, your order may not be processed.
Currency & Pricing
Product prices and checkout totals are displayed in the currency shown on our website.
For purchases made through our Australian store, prices are generally displayed in Australian dollars (AUD).
Any applicable delivery charges or additional fees will be shown during checkout before you confirm your purchase.
If your bank or payment provider applies currency conversion charges or other transaction fees, these may be charged separately by that provider.
Payment Confirmation
Once your payment has been successfully processed, you'll receive an order confirmation at the email address provided during checkout.
This confirmation will include the relevant details of your purchase.
If you don't receive your confirmation email, please check your spam or junk folder before contacting our customer service team.
Payment Issues
If you experience any difficulties completing your payment, we recommend checking your payment details or contacting your bank or payment provider.
If you need further assistance, our customer service team will be happy to help.
Email: info@mellymelbourne.com
Contact Us
For any questions about payments, checkout or your order, please contact:
Melly Melbourne
Website: mellymelbourne.com
Email: info@mellymelbourne.com
Thank you for choosing Melly Melbourne. We appreciate your trust and support. ❤️